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If you are looking for a specific problem but don't want to read through the whole FAQ, press "Ctrl + f" in your browser. This will allow you to search for specific words (like "jitter" or "Paint Tool SAI") in the FAQ.

Got Windows 8? Head over to Jeremy's FAQ for Windows 8! (Note: A fix for Windows 8.1 is now available!) (Note 2: He's not currently troubleshooting. You can read his journal and read comments to see if he's already answered your questions though.)

Got a Tumblr account? Consider asking Morg for help at The Monoprice Messiah!

Searching for: Someone who knows Apple systems and can help Monoprice users on Mac systems!


This FAQ was originally written with Monoprice tablets in mind. Huion, Yiynova, and Ugee have all been making steady strides in the market the last year or so. My FAQ is accurate for all tablets in a GENERAL way, but please use your brain when dealing with driver downloads and pen replacements. I can not possibly know where to get all the different drivers or what pens work with what models!

!!IMPORTANT!! READ BEFORE DOING ANYTHING WITH YOUR TABLET: INSTALL DRIVERS FIRST! Restart computer and then plug in tablet. Lots of problems start when people plug their tablet in before installing the drivers!! If you've accidentally plugged the tablet in first, Windows will force you to use it's generic crummy drivers (which is where 80% of the problems start). To get around this, access the SYSTEM RESTORE in Windows 7 and select a Restore Point that was created before plugging in your tablet. Once you've loaded the Restore Point, install drivers, restart computer, and then plug tablet in. :)

Q[1]: Will I be able to see what's on my monitor in the tablet?

A: This question always surprises me but a lot of people ask this so I might as well answer. NO. This is not a Cintiq. This is more along the lines of a Bamboo or Graphire. For alternatives to Cintiqs, please follow this link. :)

Q[2]: I plugged my tablet in and nothing is working! The computer doesn't recognize the tablet at all.

A: First, if you're using a USB port in the front of your computer, try one in the back. This is just to check and make sure it's not a bad USB port. If this doesn't work, please move onto the next question. Continue down the list until you find something that works.

Q[3]: I'm having a problem with my pen! OR When I use the pen on the tablet, nothing happens!

    1) Pen is not recognized by tablet: Check the pen's batteries. If you just got the tablet, the batteries could be old or dead and need to be replaced. (There is also a plastic see-through casing that needs to be removed before the batteries work.) If you've had the tablet for quite some time, it's likely time to change the battery out for a new one. Be gentle when opening and closing your pen and be aware of "the groove". They're sturdy enough when in one piece, but fragile when taken apart. Check to make sure the connectors are properly touching the battery. If your first attempt doesn't work, try a different brand of battery. (I used some perfectly good Ravoc batteries once and it was only when I replaced them with a different brand did the pen start working. Weird, right?)

!!IMPORTANT!! Never store your pen nib pointing down unless using the holder it came with. This will damage your pen. Use the holder, lay it on it's side, or store it "eraser" side down. If you drop the pen (especially on the nib), you'll break the interior sensor. If you ruin the pen, you'll need to buy a new one. (For Monoprice/UC-Logic tablets, Ugee makes a wonderful replacement pen. It's actually significantly better then the default one. If you're using a Monoprice models 10593 and 10594 (or Huion) get the Huion replacement. Also better than the default.)

    2) Pen has severe jitter problems: (Fix discovered devcr1cr1 ) Go into Tablet Settings. Find "Cordinate", change from Absolute to Relative. Jitter should be gone! 

    3) I changed the battery and now my pen doesn't work! This is usually a result of the metal connectors not properly connecting once the pen is put back together. kijonaia makes this suggestion: "I read that someone had to tap it really hard after every time they changed the battery, which worked [for me]. ... I tapped the bottom of the pen (I tapped it on my desk)."

Q[4]: I did the above and it's still not working...

A: You could have a bad pen, or a bad tablet. Before giving up, move on to the next question! Some problems are driver related, not hardware related.

Q[5]: I lost my CD drivers OR pressure sensitivity doesn't work!

A: Drivers are how tablets get pressure sensitivity. There are two types of drivers you can use, the ones that come with the CD OR the ones that are found HERE by UC-LOGIC. (Alternate link!, old Windows driver.) (If you're having problems downloading the drivers, please go HERE.) Many people have great success with CD Drivers and I recommend installing those first before trying the UC-Logic drivers. Certain Monoprice tablets have the CD drivers for download on Monoprice's website: Model 10594  , Model 10593 , and Model 6814 .

IMPORTANT: UC-LOGIC drivers do not work with models 10594 and 10593! They use HUION specific drivers! koogleblitz was kind enough to point this out to me and goes on further to say, "The Monoprice 10593 and 10594 uses the HUION h610 and h58l drivers. (95% sure on that last one...)"

Please remember to uninstall any old Wacom or "other brand" of tablet drivers before attempting to install Monoprice drivers. Any time you uninstall drivers, even if it's just to switch between CD Drivers to UC-Logic ones, you need to restart. When you've finished installing new drivers, RESTART. Oh, and don't have your tablet plugged in during all this uninstalling/reinstalling debacle. Only plug it in after you've finished the process.

Q[6]: I installed the drivers, but windows still isn't recognizing the tablet! OR Windows keeps installing generic drivers over the UC-Logic ones!

A: This usually means Monoprice's drivers are encountering interference with something on your system. Try the suggestions below, starting with the first and working your way down!

    1) Something people don't often think about is the fact that your Antivirus or Firewall might be mistakenly flagging the tablet driver as a threat. When these programs flag something as a threat to a system, they make sure it can't load. So, the first thing to do is make an "exception" in your Antivirus and Firewall for your tablet drivers. (Each Antivirus/Firewall is different so DO NOT ASK ME HOW TO DO IT. Look it up yourself.) Make sure to restart your computer after making the exception. If this does not work, uninstall your driver, turn off your internet AND your Antivirus/Firewall, restart. Make sure your Antivirus/Firewall is still turned off along with the internet. Install the drivers again. TURN ON your Antivirus/Firewall/Internet, make an exception for the recently installed drivers. Restart.

   2) Turn off Tablet PC Input and/or Flicks. Suggested by stevedelamareGo here to see animation and picture-guided steps! (Says Wacom but applies to all tablets.) 
                       Tablet PC: Go to Control Panel > Tablet PC Settings. Click on the Other tab. On the Other tab, under Tablet PC Input Panel options, click on Go to Input Panel Settings. Disable all the check boxes and select OK.
                       Flicks: Open the Pen and Touch control panel. Click on the Flicks tab. Uncheck the two checkboxes and press OK.
                       RESTART COMPUTER

    3) Disable Driver Verification. There are two methods you can use: 

     Easy Method: [Tip provided by luanfernandes!] Go to your start Start Menu and search for "Devices And Printers", click top result. From here RIGHT click on your computer icon (the icon with the name you gave your computer. Select "Device Installation Settings". Then change your settings to "No, let me choose what to do" and "Never install driver software from Windows Update". Restart your computer.  
    Note: The Easy Method may not work if Windows Drivers are already installed (Windows likes to default to those if they're available). So you might have to uninstall them. Go to point 3, below, to find out how to do that.

    Hard Method: Restart your computer. Begin pressing F8 just before Windows is going to boot (before you see the Windows logo but after the computer boot screen). This should bring you to a new black screen with white text and bunch of options. The bottom option will say something like "disable driver verification". Choose that one and continue loading. Plug in tablet.
    My understanding is this has to be selected EVERY TIME you (re)start your computer. So if you turn your computer off and then back on and your tablet isn't working right, you'll need to restart and Disable Driver Verification again. (However, often disabling verification once is all you need!)

   4) Windows or Wacom HID drivers need to be properly removed. The most straight forward way to uninstall Wacom drivers COMPLETELY from a Windows system can be found HERE. If that doesn't work, move onto the more complicated method below:

(I found this tip at Ray Freden's website.) Unplug all non-essential items from your computer, you want ONLY your Monitor, Speakers, Mouse and Keyboard plugged in. Go to Start Menu, search "Device Manager", click "Device Manger" to open a new Window with a list. Look for "Human Interface Devices". Click on the triangle to expand. The only HIDs you should be seeing in this sub-list are your mouse/keyboard HIDs.
   Plug in your Monoprice tablet, keeping a close eye on the HID list. Windows will refresh and new HIDs will appear on the list. These will either be Window Generic HIDs and/or Wacom HIDs. Double click on them, go to Drivers tab, uninstall. Follow directions. Unplug Tablet. Restart computer. Plug in tablet. 
    If you find the tablet still doesn't work, and Windows is stubbornly installing those generic devil drivers, redo the steps in point 3. After you restart, do not plug the tablet in, UNINSTALL THE MONOPRICE DRIVERS (or USE RESTORE POINT MENTIONED IN POINT 4) and then REINSTALL them again. Restart. As you're booting, FOLLOW POINT 2 AND DISABLE DRIVER VERIFICATION. Plug tablet in. 

    5) Try installing a different driver. You have to make sure the drivers you had installed prior are completely removed from your system. (I recommend using System Restore, since this is the simplest and fastest way to get rid of drivers. You just need to find a point before you installed your Monoprice drivers for the Restore Point to work.) There should not be a shred of a file left from the old drivers if this is going to work! Once every bit of the driver is gone, download and install the latest drivers (refer to Question 5 to make sure you have the newest drivers for your model). Always install drivers WITH YOUR TABLET UNPLUGGED and make sure to RESTART. ~Tip from xargos32

    Annoying Method: Reinstall your Operating System or set it back to the original Factory Settings. (This erases all your current data! BACK ANYTHING IMPORTANT UP.) Generally speaking, with driver issues that won't go away, it almost always comes down to a conflict between a driver or a program. If you do a clean install, update your OS (which you should ALWAYS do on a Windows machine), install your art program, turn off tablet PC settings, and then install the correct driver. Restart. Plug the tablet in. It should now work. Manually make a restore point. Start installing other drivers and software. If your tablet stops working after this, you'll know something you added to your system goofed it up Use your restore point to get back to your "clean" setting. With returning a computer to Factory Settings, you'll want to clear out "bloatware" programs such as preinstalled antivirus programs and brand specific updating programs or anything that auto-starts when you boot up your system or runs in the background. Beyond that, do exactly the same thing as if you'd done a "clean install".

Q[7]: My tablet doesn't draw a straight line. There are spots on my tablet that aren't working or seem "dead".

A: If you're tablet won't draw in a straight line("jumps") or there are spots on the active area that aren't "seeing" the pen, you've got a problem! This *usually* means you got a lemon. That is, it's broken. HOPEFULLY you're still within the 30 warranty period that most websites offer and can get it replaced or return it for your money back. But if not, I'm afraid you're going to have to buy a new one--either the same brand or some other brand. Before you flip your lid and start accusing Monoprice of being crap, remember that even the venerable Wacom has duds. It just happens.

Q[8]: The Tablet does NOT work with [fill in program]!

A: I've personally tested Monoprice tablets with Photoshop CS4, Manga Studio EX4, Manga Studio 5, MyPaint 1.0, Paint Tool SAI, dA Muro, Gimp 2.6 and they all work. Many others have gotten the newer versions of said programs to work as well. So, rest assured, if a program is not working it's because of a driver conflict or a settings conflict, and it can get working again!

The THREE most common FIXES for ANY program compatibility problems are as follows: 

 CHANGE THE TABLET PROPERTIES SETTING. Every program calls their tablet properties something different, so you might have to hunt around. I also can't tell you exactly what to change because that too varies from program to program. Most programs have 2 settings to change between and sometimes X/Y axis stuff. You're looking to change between those first 2 settings, not the axis stuff. Make sure to save/OK setting and restart your program (and maybe your computer too). 

 TURN OFF TABLET INPUT AND FLICKS. To find out how please scroll UP to Question 6, Point 1. Tablet Input and Flicks interfere with Adobe programs and others as well. (Suggested by chelax)

 GET THE 32 BIT VERSION OF THE PROGRAM. Adobe Photoshop, MyPaint, and GIMP 2.8 64bit versions often (but not always!) refuse to work with Monoprice Drivers. The easiest solution is to use the 32 bit versions of these programs (in the past Adobe had both 32bit and 64bit programs on their discs and for free programs you'll have to google around for the download links).

 2) Paint Tool SAI ... In 2014 SYSTEMAX finally updated their software to version 1.2! This is good news and hopefully fixes some of the more well known issues this program has been having. Please update to that version! However, seeing as I strongly suspect many of you got the old version illegally, how about just doing yourself a favor and getting a better program, which is free, legally? Namely, KRITA.

Otherwise, please feel free to use the suggestions below:

                L33sy suggests doing this"....if you search your computer for 'misc.ini' and open it, scroll about a quarter of the way down until you see 'tablet mouse stimulation'. There should be an = 0 next to it and you have to change the '0' to a '1'. Save it and you're done. I'm not sure if this fixes the problem for any other drawing programs though."

                Caninerz found a work around: if you can find the beta (2.0) version of this program it will work flawlessly with the Monoprice tablet. To get the English version of this software, you'll need to already own the English non-Beta version of SAI. Assuming you have Windows 7 64bit and installed the Beta SAI to it's default location, you can follow the below and get a (mostly) English version going:

                Go to: Computer> Local Disc (:C or whatever)> Program Files (x86)> PaintTool SAI English Pack
                Open a new Explorer Window and go to: Computer> Local Disc (:C or whatever)> PaintToolSai

                In the PaintToolSai English Pack you'll see a file called "language.conf". COPY and PASTE this file to the Beta PaintToolSai folder. REMOVE but DO NOT DELETE the file "language_ja.conf" from PaintToolSai folder. When you start the Beta SAI you should now have the program mostly in English. At least in enough English to be usable.

                For Monitor Display Tablets: If you're having problems getting SAI to cooperate with you in Windows, please go to your Display settings and put your main monitor on the TOP and your monitor tablet on the BOTTOM. Apparently SAI doesn't like to work with the monitor set side-by-side but WILL work when it's a top-bottom configuration. (Unintentionally found tip by Key Weist.)

 3) Gimp 2.8 ... SkunkShampoo says that you can get 2.8 working with the 32-bit version! Do a Google search to find that version! 
                      I've also been told that GIMP 2.8.10 should have a patch in it that fixes pressure sensitivity issues. Or is it version 2.10.0? Honestly, I'm not sure. But download the latest GIMP version from and see if that fixes it....

                      If the 32 bit version doesn't work, you could try down grading to version 2.6. If neither of THOSE work, then it's likely you have a driver conflict (in which case go to Question 6 for solutions).

 4) dA Muro ... From Wikihow: "When you first start up the Muro, in the bottom left hand corner you'll see the WACOM logo. Underneath this logo, it will ask you to install the plug-in. This allows you to use the pressure sensitivity along with your tablet and gives you the best performance." Even though it's a Wacom plug-in, it works for Monoprice too.

 5) Adobe Illustrator ... If you haven't tried the common fixes mentioned at the beginning of this Answer, please scroll back up and do them. My understanding is most Illustrator problems can be fixed by tweaking the tablet properties. Another thing you can try is installing Wacom drivers along side your Monoprice ones. SUPPOSEDLY this works, but YMMV because this method also causes driver conflicts.

 6) Adobe Photoshop ... If using 32bit Photoshop doesn't work, try this suggestion from DeviantTed "The [UC-Logic drivers] I chose were "New Dual Screen" (even though I only have one monitor) version 5.02, dated 2013.03.25. These were the ones I chose as a last resort before reading somewhere in a Youtube comment that someone said to use the Pencil tool and not the Brush tool to get the sensitivity to work in PS. After switching to the Pencil tool the pressure sensitivity worked."
                                  Also keep in mind that not all brushes in Photoshop have the pressure sensitivity ability. So before you think your tablet is broken, make sure you've selected a brush that responds to pressure sensitivity. (No I don't know which ones, try some different ones to find out for yourself.)

                                  EeveeFreak has further suggestions: "First, I went and manually selected the driver. I don't know if it had anything to do with getting it to work but I can elaborate if someone needs me to. Anyway, BEFORE you plug in the tablet, make sure photoshop or whatever program you're using is CLOSED. Plug in the tablet and go to the icon tray (bottom right corner of the screen) and select the tablet icon. You might have to hit ok on that window that says "allow changes to the computer," but then it'll come up with the setup menu for the tablet. Click on the pressure tab and run the pressure test (so at least you can verify it's not an issue with the tablet.) Then you can close it and open up photoshop/whatever. The pressure sensitivity should work. You'll have to run the setup every time you plug in the tablet, but it takes like 10 seconds and it's much less frustrating than trying to keep windows from installing the stupid generic driver (which I've never been able to accomplish anyway). As my dad explained it to me: which driver is loaded depends on which program is opened first. By running the built-in tablet setup window first, it ensures the proper driver is loaded for the device." For further questions about this process, please ask EveeFreak by replying to their original comment!

 7) MyPaint ... now has pressure sensitivity due to the noble efforts of one solitary DEV named TumaGonx (seriously, this is the only guy working on the Windows port!) and you can find the links for getting the patched HERE.

Q[9]: What Operating Systems does this tablet work on?

A: It officially supports XP, Vista, Windows 7 and Mac OSX. Many people who use this tablet with the Mac praise the drivers, saying they're often better than what Wacom churns out. (That surprised me, and I can't verify the claim personally but thought it was worth mentioning.) Unofficially, I've heard varying reports about it working on Linux. I think it depends entirely on what "flavor" of Linux you're using.

UC-Logic added Windows 8 support in December of 2012. Technically, Windows 8 SHOULD work with these tablets. However, I imagine the problems I've run into with Windows 7 will carry over to Windows 8 for some people. The down side is I don't own a Windows 8 PC, so trouble shooting for a Win8 will be tricky. (Microsoft changed around names and how you get to certain things within the system.)

Q[10]: What's the main differences between Monoprice tablets and Wacom tablets?

Monoprice are "active tablets"… so they use batteries with pens (that have no eraser). They have more resolution and pen sensitivity than past or current gen Wacom Bamboos, but less than Intuo 3, 4, of 5. There is no "touch" or "tilt" abilities with Monoprice tablets. Monoprice tablets are re-badged UC-Logic tablets (a Chinese company that makes tablets for various companies world wide).

Q[11]: Are Monoprice tablets a good cheap replacement for my old Wacom tablet?

A: Yes. If you own a Graphire, Bamboo Fun, or Intuo 2 this will be a great upgrade. If your Intuos3 broke or you need a USB compatible tablet, Monoprice tablet is a cheap replacement to keep around until you can afford something better. (Intuos3 have better Resolution than Monoprice Tablets.) Interestingly, some people prefer these tablets over more recently Intuos4/5... while it lacks the tilt function, it apparently makes up for it in line fidelity and things..

Q[12]: I'm nervous about a battery powered pen. Won't that be heavy? Will I have to replace the battery often?

A: They aren't heavy. I have an ink pen I use at work that's heavier than a Monoprice pen. However, they are slightly heavier than Wacom pens. You'll have to try it to know for sure if this will bother you or not.

If you're afraid of a monthly battery change, don't be. These pens use very very little electricity. How often you change it will depend entirely on 1) how often you use the pen and 2) what kind of battery you put in the pen. Some batteries work better on small low-electrical use items like this pen than others. Professionals (who draw every day for several hours a day) change out the battery every few months month. Those who draw less frequently--but still a lot--don't change out batteries for 6 months or more.

One thing to keep in mind is that your pen will start acting weird (and by proxy your tablet will too) when the batteries in your pen start to die. So if, around 6 months into owning the tablet, it starts acting odd the first thing you should do is change the pen batteries! :)

Q[13]: What about quality? Are Monoprice tablets as well built as Wacom tablets? Will they last?

A: If you get a good unit, it works perfectly and it does last. However, I think the chances of getting a lemon are a little bit higher than with Wacom (though I've got no proof for that). Basically, quality consistency is a problem with these tablets.... just from batch to batch you'll find it varies greatly. (So you'll have a bunch of people buy from one batch and have almost no problems and then the next batch people could make lemonade with all the lemons they're getting.) This is why WHERE YOU BUY MATTERS! or has a great return/exchange policy and I recommend getting from there. Once again, if you get a good unit, you shouldn't have any problems and it ought to last as long as a Wacom tablet would. 

I was a little concerned about the drivers for these tablets initially. A lot of "no brand" tablets struggle with--not just the quality of the drivers--but also keeping the drivers up-to-date. However, UC-LOGIC (true manufacturer of Monoprice Tablets) has done a surprisingly good job keeping their drivers up-to-date. This isn't to say they're perfect (because what drivers are?) but that the fact that UC-LOGIC continues to update them, several years after the tablets release, bodes well for the future.

Q[14]: Where can I buy Monoprice replacement nibs?

For less than a buck you can get 10 new nibs! Super thrifty AND nifty! :)

Q[15]: My tablet was working just fine but suddenly stopped working! It's still getting power and light turns on when pen touches tablet....

A solution suggested by LastObjective is:
"You can regain functionality of your tablet by using System Restore. You can access System Restore by going to Start > Search "System Restore", which will open up a new window. On the Restore Point page, check "Show more restore points" and chose a date from before you first installed the tablet. The computer will remove all drivers installed between then and the present, including Monoprice's driver and any drivers that might be conflicting with it.
Reinstall the driver after the System Restore has taken place (if you have Norton, make sure that it is disabled during the System Restore process), and restart the computer. My tablet worked fine after that.
Here is the process to do a system restore for Windows 7."

Q[16]: Should the light always be on when the tablet is plugged in?

A: No. The little light (near the top of the board) only turns on when you use your pen. Some models don't even have a light so it's not an issue. I've heard of models that do have lights, not working correctly. So, basically, the light doesn't matter really. It's more about how the tablet functions with your programs. :)

Q[17]: I use a monitor tablet (such as Yiynova MSP19U, Monoprice 19-inch Interactive Pen Display, or Huion GT-190) and I can not extend display, only mirror it. How do I extend display?

A: Musouhinotori gives this suggestion: 

1.) Basically, with your computer you set it to "Extend" and make sure the resolution is the highest. (I would recommend this so the computer/laptop screen matches the tablet.) Then there's the little icon for the pen itself. (The blue square with the pen on it.)
2.) Click that and go to "Monitor Setting". It says "Monitor Mapping" below "Monitor Settings". This lets the pen appear on which monitor you want the mouse arrow to appear on. 

3.) Set it to "Monitor 2" and "Apply" and Ok! There you go!

Q[18]: Every time I use my tablet, the cursor is stuck in the upper right/left corner!

This is happening either because the driver didn't load correctly when Windows started up or because there is a driver conflict due to a recent Windows update or hardware driver update. For the first, the easiest thing to do is simply to restart your computer. You might have to try more than once before the drivers "stick". If restarting doesn't fix the problem try using a Restore Point from PRIOR to when the problem started (this usually fixes conflicts between drivers and Windows Updates). If both those option don't work, please refer to Question 6 farther up for further suggestions. Follow all the suggestions mentioned there. Beyond this, I honestly don't know what could be causing the problem.

Q[19]: My monitor tablet (Monoprice 19-inch Interactive Pen Display, or Huion GT-190) isn't registering pressure sensitivity! I've followed your advice on drivers and nothing is working, help!

Kaida-Hirschel gives this advice:  " can post in your guide to anyone installing a monitor to try these steps:
1) don't plug in any part of the monitor
2) install drivers
3) while still using your old monitor, plug in the USB part of the tablet monitor and turn on the power to it (don't use the screen yet, the point is to use the tablet monitor as just a tablet)
4) double check all drivers are working the way you want them to, if they aren't: unplug, uninstall, restart, reinstall or install different drivers, restart, plug in USB, etc until they do
5) unplug old monitor
6) plug in tablet monitor's DVI or VGA
7) profit"


Please make sure to follow ALL the answers before asking for help! Even if the Question doesn't seem related to your specific problem, it's a good idea to rule out everything you can before putting anything in the comments. I've noticed a lot of problems people have are related to Windows Tablet PC Input and/or automatically installed Generic Drivers (Q6).

It's rare but sometimes a pen or the tablet is bad. Contact the Reseller and request an exchange if none of the above work and I can't help you solve the problem. It's very important to get as much troubleshooting for drivers out of the way early on so you don't miss your Warranty Window.

Don't forget to check out these other reviews! :)

Written Reviews: 
Sarah's Review (For Mac too!)
DTPublish Review (for the 8 x 6)
Finni Chang's Review (Not Entirely Positive)

On Youtube:

A place to ask questions about Monoprice Graphic Tablets, and if there's a problem, perhaps find a solution!
Add a Comment:
Sakuradzukamori Featured By Owner Nov 11, 2015
So... I just started working somewhere that sometimes needs pictures edited. Everyone uses a mouse. Of course I'm not insane so I brought my monoprice tablet to work to hook up to their mac. Installed the drivers and was having all kinds of issues..... It's been a week of me struggling with this, and that tidbit about the huion drivers? That saved my life. I have the model 10593 and the h58l drivers work perfectly - like nothing was every wrong. Thank you for saving me from using a mouse to make lasso selections..............
SinisterBunneh Featured By Owner Nov 10, 2015
Hello! I have a question you might be able to help with?

I have a monoprice tablet, except always used the replacement pen available [since i originally broke the first one they give you lol]
anyway, the replacement pen broke, so I bought a new one
however the settings aren't syncing over?
so the broken one works fine pressure wise [since I literally tapped it back together, part of the plastic broke]
but the new one isn't listening to any pressure settings I already have set up

I even uninstalled and reinstalled all the drivers and whatnot to reset it all
but they're still different D:
Sanic-X Featured By Owner Oct 26, 2015  Hobbyist Digital Artist
Hello and thank you for this lovely guide! I've been having trouble with my tablet (model 10594), and instead of doing the smart thing and Googling a solution I uninstalled everything and tried reinstalling to no avail. I have since lost my install disc and I'm pretty lost! What do I install off the website, the drivers, the distribution disc, or both? There are also 3 Windows drivers listed on the product page, which one do I use? Here's the link to the store page-… Thanks in advance!
Sanic-X Featured By Owner Nov 15, 2015  Hobbyist Digital Artist
Update- I can successfully install the tablet drivers, and the tablet will work wonderfully... for about 20 seconds. Then the tablet won't respond to the pen, and I'll get a pop-up on my task bar saying the USB device can't be recognized. Sometimes when I unplug the USB and then plug it back in it will work again, only to stop after about 30 seconds. I've replaced my pen battery very recently, I know that's not the issue. Another hiccup is that I tried my tablet on my other PC and it worked flawlessly. Both PCs are Windows 7. Any suggestions?
aurorathewise Featured By Owner Oct 9, 2015  New Deviant
Monoprice is crap. Almost everything in the box was broken or is currently breaking. I've tried EVERYTHING to get the pen pressure to work and nothing. I heard they were easier to draw with because my old Wacom Bamboo is impossible to draw with. The drivers shut down the computer for 5 hours. Honestly just so cheaply made and a wreck. Maybe tablets just hate me but I do not recommend this or the Wacom Bamboo. Waste of time, effort, and money.
KukatooArt Featured By Owner Oct 30, 2015  Hobbyist Digital Artist
I'd recommend a Wacom Intuos. I've been using mine for two years and I love it.
draw2much Featured By Owner Oct 9, 2015  Hobbyist Digital Artist
My husband uses the Monoprice 12x9, which we bought in 2012, and it still working like a champ. It's possible quality control has gotten worse since then, I don't know. I generally suggest people buy Huion or Ugee tablets anyway, since they have higher specs and better driver support.
Insilvon Featured By Owner Sep 29, 2015  Hobbyist Digital Artist
I'm having a rather strange issue actually... 
My monoprice plugs in fine, drivers in via included disc and all that, and when I'm navigating the net or the computer itself the tablet works just like it should, all mouse like. However, as soon as I open a drawing program (My preference being SAI) the tablet completely stops responding until I tab out of the program. It honestly acts like the tablet isn't plugged in until I mouse out of the window, minimize it, or just do something else. Help?
JayCat02 Featured By Owner Sep 4, 2015  Hobbyist Traditional Artist
I looked through and couldn't find anything to help me... My tablet works on everything except Gimp, and it's only the drawing tools like pencil and such. It's a Monoprice, and it worked before. I haven't changed anything. 
draw2much Featured By Owner Sep 7, 2015  Hobbyist Digital Artist
Yeah I know, I did try to find a work around and had no luck. It's a flaw in the 2.8 version. I don't know why, but they've been very slow updating to new versions. (I feel like they ought to be at 3.X by now.) Anyway, try KRITA instead. It's free and is actually better for straight up drawing and the like. Should work with your tablet too.
JayCat02 Featured By Owner Sep 7, 2015  Hobbyist Traditional Artist
okay, thanks!
akiresempai Featured By Owner Aug 28, 2015
Is there a windows 10 tutorial
My sis can't get her tablet to work and she's done the install drivers and her tablet will like work for a second the stop
draw2much Featured By Owner Aug 28, 2015  Hobbyist Digital Artist
Unfortunately, no. It's too new an OS and I honestly don't know enough about it to even begin to make suggestions.
PainisCupcakecolonD Featured By Owner Edited Aug 24, 2015  Student Digital Artist
Okay, I've done everything I could to prevent Windows from installing those stupid drivers but it WON'T STOP INSTALLING THEM. I've done all of the above methods on disabling the Driver Verification but it still installs them once I plug in my tablet. Am I deleting the wrong HID's? I am deleting the "PenTablet Simulated driver for HID Minidriver", am I supposed to delete another HID? Please respond, I've found nothing on how to fix the issue so far.
PainisCupcakecolonD Featured By Owner Aug 25, 2015  Student Digital Artist
It worked! Thanks so much!
draw2much Featured By Owner Aug 24, 2015  Hobbyist Digital Artist
You haven't told me what OS you're using or the tablet brand or model. In the future, when you ask for any kind of help regarding computers, make sure to give that information first. (Not just with me, but anyone.)

Since you've give me little to no system information to go off of, I'll do my best.

Please uninstall your tablet driver, restart your computer. Look up these files in your computer (usually under Local Disk C):

If you see any of the above, delete them!

Next, go to Question 6, Point 1 and follow the instructions there.

Hopefully between these two things, you should get it working.

Beyond this, contact the company that made your tablet and ask for help.
PainisCupcakecolonD Featured By Owner Aug 24, 2015  Student Digital Artist
Oh, sorry about that! I'm on Windows 7 and my tablet is a Monoprice TWA60. (10" x 6.5")
Also I will try deleting those files, thanks for helping, will update if it works or not!
Braysl-March Featured By Owner Aug 12, 2015  Student Traditional Artist
Funnily enough three years later this is the ONLY tutorial that fixed the problem for me. Thank you SO MUCH!!!!
draw2much Featured By Owner Aug 13, 2015  Hobbyist Digital Artist
Just so you know I also keep this FAQ on my Tumblr page (same user name).

Glad this FAQ could help you!
Sourgoat Featured By Owner Aug 6, 2015
This wall of Text is making me anxious. I've had my monoprice for years and usually reinstalling or restarting my laptop fixes my pen pressure but now it's not. It's driving me up a wall. I just want to draw.
I'm drawing in Paint Tool Sai. 
I was also wondering if like wacom I can use Services and turn it off/on, but I don't know if it goes by any different name in that list since I don't see "tablet."
draw2much Featured By Owner Aug 7, 2015  Hobbyist Digital Artist
Try Question 6. Most problems are driver related. Also, try downloading and using a program called KRITA (free art program that's comparable to and often better than Paint Tool SAI) and check if it "sees" your tablet.

You can't turn the driver off. It's ALWAYS suppose to be on. It does frequently get blocked by various things though. (Once again, Question 6.)

A well done FAQ is usually massive. With the variety of programs and computer setups in the world, it's BOUND to cause multiple conflicts and problems. This is why I recommend using Ctrl + F  to find specific things within the FAQ... It always you to "search" text.
wolfpelt9947 Featured By Owner Jul 28, 2015  Student Filmographer
My last drawing tablet stopped working after about three months, so I got it replaced and the new one worked just fine. Now, it's doing the same thing the last one did--whenever I plugged it in when it WAS working, it flashed a small green light. But now it won't do that anymore, and I can't find Flicks or the tablet icon in the bottom right-hand corner. Can someone help me fix this so it doesn't keep doing this...?  
draw2much Featured By Owner Jul 28, 2015  Hobbyist Digital Artist
1) Do you have the kind of tablet that allows you to switch out USB cords? Some let you do that. If you do, try to switch out your USB cord with a different one. Sometimes the cords go bad and cause problems.

2) You might also be having driver interference. This could something as basic as your Firewall/Antivirus stopping the tablet driver from loading at boot.  Go into your Firewall/Antivirus and set up an exception for your tablet drivers. (Every Firewall/Antivirus is different, so I CAN'T help you in creating exceptions!) Restart your computer. If this doesn't work, uninstall the current drivers. Restart computer. Temporarily turn off your Firewall/Antivirus (you might want to turn off your internet too, to play it safe.) Install your drivers again. Restart. Turn on Firewall/Antivirus, create exception for drivers.

3) If the above does not work, try doing things suggested in Question 6.
Kat-Skittychu Featured By Owner Jul 24, 2015  Hobbyist Digital Artist
I want to turn off my pen pressure, its driving me up the walls I can't stand it.
TheNoodleGod2012 Featured By Owner Jul 20, 2015  Hobbyist General Artist
Every now and then, the drivers will poop out and the cursor will only work on one monitor (i have two), turn into that tablet PC dot and make the weird ripple effect when clicking on stuff. The side buttons also stop working.
It reverts when I reinstall drivers and stuff, but is there a way to prevent or fix this, that you know of?
draw2much Featured By Owner Jul 20, 2015  Hobbyist Digital Artist
That sounds like Windows tablet settings might be interfering? Have you turned off Flicks and the like?
cheybot Featured By Owner Jul 11, 2015  Student General Artist
So this does work with SAI correct? I just want to make sure because I'm going to be getting one for my birthday and I only use SAI
draw2much Featured By Owner Jul 12, 2015  Hobbyist Digital Artist
HUION and UGEE Tablets usually work with SAI, MONOPRICE is hit and miss.... You can find both Huion and Ugee on if you like.  I usually advice people away from SAI because it's so old and the developer seems disinterested in properly updating it. I recommend getting KRITA (which is free open-source and better than SAI anyway) or Manga Studio 5 (when it goes on sale for $19). Both KRITA and Manga Studio work well with just about every tablet in existence right now AND they're properly updated.
cheybot Featured By Owner Jul 13, 2015  Student General Artist
Thank you so much for this information! 
I've only been using SAI with my mouse since I don't have a tablet yet, but I also have MS5 that I've been trying to get used to. Llama Emoji-03 (Sparkles) [V1] Bunny Emoji-87 (Thanks) [V5]
winter-blanket Featured By Owner Jul 12, 2015  Hobbyist Digital Artist
Yeah it does
ocery Featured By Owner Jul 9, 2015  Hobbyist General Artist
i've tried downloading the huion drivers and the 10594 specific drivers idk none of them work they all say that the device is disconnected even though the pen still lights up when it touches the tablet. I don't know what's wrong. I've gotten drivers to work with this tablet before but they stopped and that's why I tried new ones. Like, I've tried a lot of different drivers including the CD ones. I'm pretty sure I've done everything right? I uninstall all drivers before reinstalling new ones and I make sure to unplug my tablet each time. 

I'm not sure if this matters but even after uninstalling all my tablet drivers I still have lots of tablet files on my computer when I search "tablet"
That might be normal though, might be files from tablet programs not necessarily tablet drivers
I've tried deleting all wintab32.dll files before installing
Idk what to dooooo I feel like I need to just wipe my computer to get it to work but that's the last thing I wanna do lmao
draw2much Featured By Owner Jul 9, 2015  Hobbyist Digital Artist
I'm assuming you have a Monoprice model 10594 and you use Windows 7? Based off of Monoprice CSM's own words, these drivers are apparently the newest for the 10594 model. It's possible Huion's own drivers diverged enough that they are no longer compatible with the 10594 (but I can't say for sure since I don't actually have the unit to test it myself), and that might be where some of the issue is coming from.

You aren't actually suppose to have a bunch of tablet folders and such on your system. I recently reinstalled Windows 7 (clean install), so my OS is squeaky clean driver wise. The natural state of Windows 7 is not to have anything tablet driver related. So if you're seeing a bunch of tablet folders and the like on there, then it probably DOES mean they haven't been properly uninstalled. They could be causing a conflict (especially if you've got older buggier drivers on your system). Of course, I'm not a computer expert, I wouldn't really be able to tell you how to get rid of all the left over stuff (to the extent that you'd have a "clean system").

I wish I could help you more on this. Drivers are difficult to deal with!
Moirasars Featured By Owner Jul 4, 2015  Hobbyist General Artist
What could be the problem, when I try to draw in Photoshop and suddenly my pen stops drawing normally and does only dark spots or straight lines? It happens when I lift my pen just for few seconds and suddenly it doesn't work properly, sometimes it seems to open the small brush window, almost as I was pressing the "right mouse click"-button.
draw2much Featured By Owner Edited Jul 5, 2015  Hobbyist Digital Artist
Does your pen use batteries? If so, get a new battery in your pen. If that doesn't work, go up to Question 6 and do Point 1. Restart. See if this fixes the problem. If that doesn't work, try updating your drivers. I'm not sure what brand of tablet you're using so... if it's Huion they update regularly. Monoprice, not so much, but some Monoprice tablets actually use UC-LOGIC/Huion drivers (which do get updated). It just sorta depends on what you've got.

Oh yeah, some newer tablets have a setting in the drivers you need to turn off. It's got something to do with compatibility... I'm not sure, I don't have that drivers set so I can't tell you where it is. It's a little box that you can find in the driver settings and unclick it. I know that's vague but that's as extensive as my knowledge is for it. ^^;;;

Three things could be going on: Dying pen battery, conflicting drivers, or a bad unit/pen. You need to eliminate as many possibilities as you can to figure out what's what. (Monoprice sells a pen you can use for their tablets, as does Huion.)
Moirasars Featured By Owner Jul 8, 2015  Hobbyist General Artist
It does use batteries, but after the change it still did it. But I will try these methods and hints you gave me :3
Thank you, lets hope it'll start working properly~
MymyKitty Featured By Owner Edited Jun 16, 2015  Hobbyist General Artist
My paint tool sai isnt working with my monoprice graphic drawing tablet :( the pen and tablet are working overall, no problems, but once i switch over to sai, the pen cant move anywhere. i have windows vista 7 
draw2much Featured By Owner Jun 16, 2015  Hobbyist Digital Artist
This is a well known problem with SAI. They have not done a proper update in quite some time. The program itself is very old. My FAQ has suggestions that might work (please do the search yourself). You might also try an art program called KRITA that's properly updated, has many (if not all) the same features as SAI, and is also completely free.
MymyKitty Featured By Owner Jun 17, 2015  Hobbyist General Artist
Thank you so much!! :( nothing seems to be working with Sai, so ill check out Krita! Thanks again! :D
Pastel--Puke Featured By Owner Jun 15, 2015  Hobbyist Digital Artist
I have a question every time I take the pen away from the tablet it right clicks and I just got a new pen so it isn't that :< (it also did it with my old pen)
draw2much Featured By Owner Jun 16, 2015  Hobbyist Digital Artist
Possibly a driver problem then? I've never heard of that problem before so I'm not sure.
Pastel--Puke Featured By Owner Jun 16, 2015  Hobbyist Digital Artist
Hmm weird ;3; 
Ecchi-Senshi Featured By Owner Jun 7, 2015
Downloading an older version worked wonders, thanks. Also. SAI won't recognize the tablet at all if it's installed on my solid state, but it's totally okay with being on one of my other hard drives. Weird.
draw2much Featured By Owner Jun 7, 2015  Hobbyist Digital Artist
This is why I tell people not to bother with SAI. It's not being properly updated and so all sorts of weird problems pop up. Now I don't mean to sound pushy, but I'd really recommend other programs that do the same thing: Manga Studio (Clip Studio) or the free KRITA.

Anyway, glad my FAQ helped you. :)
Ecchi-Senshi Featured By Owner Jun 7, 2015
Yeah, it's just that I bought SAI way back and it's been really good to me as a drawing program. I just have to have a grand battle with it every time I get a new Monoprice tablet, haha. I may have to look into KRITA. I haven't heard of it. My favorite thing about SAI is the image stabilization. Anything that also has that is gold as far as I'm concerned.
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