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If you are looking for a specific problem but don't want to read through the whole FAQ, press "Ctrl + f" in your browser. This will allow you to search for specific words (like "jitter" or "Paint Tool SAI") in the FAQ.

Got Windows 8? Head over to Jeremy's FAQ for Windows 8! (Note: A fix for Windows 8.1 is now available!) (Note 2: He's not currently troubleshooting. You can read his journal and read comments to see if he's already answered your questions though.)

Got a Tumblr account? Consider asking Morg for help at The Monoprice Messiah!

Searching for: Someone who knows Apple systems and can help Monoprice users on Mac systems!

ABOUT THESE TABLETS

This FAQ was originally written with Monoprice tablets in mind. Huion, Yiynova, and Ugee have all been making steady strides in the market the last year or so. My FAQ is accurate for all tablets in a GENERAL way, but please use your brain when dealing with driver downloads and pen replacements. I can not possibly know where to get all the different drivers or what pens work with what models!

!!IMPORTANT!! READ BEFORE DOING ANYTHING WITH YOUR TABLET: INSTALL DRIVERS FIRST! Restart computer and then plug in tablet. Lots of problems start when people plug their tablet in before installing the drivers!! If you've accidentally plugged the tablet in first, Windows will force you to use it's generic crummy drivers (which is where 80% of the problems start). To get around this, access the SYSTEM RESTORE in Windows 7 and select a Restore Point that was created before plugging in your tablet. Once you've loaded the Restore Point, install drivers, restart computer, and then plug tablet in. :)

Q[1]: Will I be able to see what's on my monitor in the tablet?

A: This question always surprises me but a lot of people ask this so I might as well answer. NO. This is not a Cintiq. This is more along the lines of a Bamboo or Graphire. For alternatives to Cintiqs, please follow this link. :)

Q[2]: I plugged my tablet in and nothing is working! The computer doesn't recognize the tablet at all.

A: First, if you're using a USB port in the front of your computer, try one in the back. This is just to check and make sure it's not a bad USB port. If this doesn't work, please move onto the next question. Continue down the list until you find something that works.

Q[3]: I'm having a problem with my pen! OR When I use the pen on the tablet, nothing happens!

A: 
    1) Pen is not recognized by tablet: Check the pen's batteries. If you just got the tablet, the batteries could be old or dead and need to be replaced. (There is also a plastic see-through casing that needs to be removed before the batteries work.) If you've had the tablet for quite some time, it's likely time to change the battery out for a new one. Be gentle when opening and closing your pen and be aware of "the groove". They're sturdy enough when in one piece, but fragile when taken apart. Check to make sure the connectors are properly touching the battery. If your first attempt doesn't work, try a different brand of battery. (I used some perfectly good Ravoc batteries once and it was only when I replaced them with a different brand did the pen start working. Weird, right?)

!!IMPORTANT!! Never store your pen nib pointing down unless using the holder it came with. This will damage your pen. Use the holder, lay it on it's side, or store it "eraser" side down. If you drop the pen (especially on the nib), you'll break the interior sensor. If you ruin the pen, you'll need to buy a new one. (For Monoprice/UC-Logic tablets, Ugee makes a wonderful replacement pen. It's actually significantly better then the default one. If you're using a Monoprice models 10593 and 10594 (or Huion) get the Huion replacement. Also better than the default.)

    2) Pen has severe jitter problems: (Fix discovered devcr1cr1 ) Go into Tablet Settings. Find "Cordinate", change from Absolute to Relative. Jitter should be gone! 

    3) I changed the battery and now my pen doesn't work! This is usually a result of the metal connectors not properly connecting once the pen is put back together. kijonaia makes this suggestion: "I read that someone had to tap it really hard after every time they changed the battery, which worked [for me]. ... I tapped the bottom of the pen (I tapped it on my desk)."

Q[4]: I did the above and it's still not working...

A: You could have a bad pen, or a bad tablet. Before giving up, move on to the next question! Some problems are driver related, not hardware related.

Q[5]: I lost my CD drivers OR pressure sensitivity doesn't work!

A: Drivers are how tablets get pressure sensitivity. There are two types of drivers you can use, the ones that come with the CD OR the ones that are found HERE by UC-LOGIC. (Alternate link!, old Windows driver.) (If you're having problems downloading the drivers, please go HERE.) Many people have great success with CD Drivers and I recommend installing those first before trying the UC-Logic drivers. Certain Monoprice tablets have the CD drivers for download on Monoprice's website: Model 10594  , Model 10593 , and Model 6814 .

IMPORTANT: UC-LOGIC drivers do not work with models 10594 and 10593! They use HUION specific drivers! koogleblitz was kind enough to point this out to me and goes on further to say, "The Monoprice 10593 and 10594 uses the HUION h610 and h58l drivers. (95% sure on that last one...)"

Please remember to uninstall any old Wacom or "other brand" of tablet drivers before attempting to install Monoprice drivers. Any time you uninstall drivers, even if it's just to switch between CD Drivers to UC-Logic ones, you need to restart. When you've finished installing new drivers, RESTART. Oh, and don't have your tablet plugged in during all this uninstalling/reinstalling debacle. Only plug it in after you've finished the process.

Q[6]: I installed the drivers, but windows still isn't recognizing the tablet! OR Windows keeps installing generic drivers over the UC-Logic ones!

A: This usually means Monoprice's drivers are encountering interference with something on your system. Try the suggestions below, starting with the first and working your way down!

    1) Something people don't often think about is the fact that your Antivirus or Firewall might be mistakenly flagging the tablet driver as a threat. When these programs flag something as a threat to a system, they make sure it can't load. So, the first thing to do is make an "exception" in your Antivirus and Firewall for your tablet drivers. (Each Antivirus/Firewall is different so DO NOT ASK ME HOW TO DO IT. Look it up yourself.) Make sure to restart your computer after making the exception. If this does not work, uninstall your driver, turn off your internet AND your Antivirus/Firewall, restart. Make sure your Antivirus/Firewall is still turned off along with the internet. Install the drivers again. TURN ON your Antivirus/Firewall/Internet, make an exception for the recently installed drivers. Restart.

   2) Turn off Tablet PC Input and/or Flicks. Suggested by stevedelamareGo here to see animation and picture-guided steps! (Says Wacom but applies to all tablets.) 
                       Tablet PC: Go to Control Panel > Tablet PC Settings. Click on the Other tab. On the Other tab, under Tablet PC Input Panel options, click on Go to Input Panel Settings. Disable all the check boxes and select OK.
                       Flicks: Open the Pen and Touch control panel. Click on the Flicks tab. Uncheck the two checkboxes and press OK.
                       RESTART COMPUTER

    3) Disable Driver Verification. There are two methods you can use: 

     Easy Method: [Tip provided by luanfernandes!] Go to your start Start Menu and search for "Devices And Printers", click top result. From here RIGHT click on your computer icon (the icon with the name you gave your computer. Select "Device Installation Settings". Then change your settings to "No, let me choose what to do" and "Never install driver software from Windows Update". Restart your computer.  
    Note: The Easy Method may not work if Windows Drivers are already installed (Windows likes to default to those if they're available). So you might have to uninstall them. Go to point 3, below, to find out how to do that.

    Hard Method: Restart your computer. Begin pressing F8 just before Windows is going to boot (before you see the Windows logo but after the computer boot screen). This should bring you to a new black screen with white text and bunch of options. The bottom option will say something like "disable driver verification". Choose that one and continue loading. Plug in tablet.
    My understanding is this has to be selected EVERY TIME you (re)start your computer. So if you turn your computer off and then back on and your tablet isn't working right, you'll need to restart and Disable Driver Verification again. (However, often disabling verification once is all you need!)

   4) Windows or Wacom HID drivers need to be properly removed. (I found this tip at Ray Freden's website.) Unplug all non-essential items from your computer, you want ONLY your Monitor, Speakers, Mouse and Keyboard plugged in. Go to Start Menu, search "Device Manager", click "Device Manger" to open a new Window with a list. Look for "Human Interface Devices". Click on the triangle to expand. The only HIDs you should be seeing in this sub-list are your mouse/keyboard HIDs.
   Plug in your Monoprice tablet, keeping a close eye on the HID list. Windows will refresh and new HIDs will appear on the list. These will either be Window Generic HIDs and/or Wacom HIDs. Double click on them, go to Drivers tab, uninstall. Follow directions. Unplug Tablet. Restart computer. Plug in tablet. 
    If you find the tablet still doesn't work, and Windows is stubbornly installing those generic devil drivers, redo the steps in point 3. After you restart, do not plug the tablet in, UNINSTALL THE MONOPRICE DRIVERS (or USE RESTORE POINT MENTIONED IN POINT 4) and then REINSTALL them again. Restart. As you're booting, FOLLOW POINT 2 AND DISABLE DRIVER VERIFICATION. Plug tablet in. 

    5) Try installing a different driver. You have to make sure the drivers you had installed prior are completely removed from your system. (I recommend using System Restore, since this is the simplest and fastest way to get rid of drivers. You just need to find a point before you installed your Monoprice drivers for the Restore Point to work.) There should not be a shred of a file left from the old drivers if this is going to work! Once every bit of the driver is gone, download and install the latest drivers (refer to Question 5 to make sure you have the newest drivers for your model). Always install drivers WITH YOUR TABLET UNPLUGGED and make sure to RESTART. ~Tip from xargos32

    Annoying Method: Reinstall your Operating System or set it back to the original Factory Settings. (This erases all your current data! BACK ANYTHING IMPORTANT UP.) Generally speaking, with driver issues that won't go away, it almost always comes down to a conflict between a driver or a program. If you do a clean install, update your OS (which you should ALWAYS do on a Windows machine), install your art program, turn off tablet PC settings, and then install the correct driver. Restart. Plug the tablet in. It should now work. Manually make a restore point. Start installing other drivers and software. If your tablet stops working after this, you'll know something you added to your system goofed it up Use your restore point to get back to your "clean" setting. With returning a computer to Factory Settings, you'll want to clear out "bloatware" programs such as preinstalled antivirus programs and brand specific updating programs or anything that auto-starts when you boot up your system or runs in the background. Beyond that, do exactly the same thing as if you'd done a "clean install".

Q[7]: My tablet doesn't draw a straight line. There are spots on my tablet that aren't working or seem "dead".

A: If you're tablet won't draw in a straight line("jumps") or there are spots on the active area that aren't "seeing" the pen, you've got a problem! This *usually* means you got a lemon. That is, it's broken. HOPEFULLY you're still within the 30 warranty period that most websites offer and can get it replaced or return it for your money back. But if not, I'm afraid you're going to have to buy a new one--either the same brand or some other brand. Before you flip your lid and start accusing Monoprice of being crap, remember that even the venerable Wacom has duds. It just happens.

Q[8]: The Tablet does NOT work with [fill in program]!

A: I've personally tested Monoprice tablets with Photoshop CS4, Manga Studio EX4, Manga Studio 5, MyPaint 1.0, Paint Tool SAI, dA Muro, Gimp 2.6 and they all work. Many others have gotten the newer versions of said programs to work as well. So, rest assured, if a program is not working it's because of a driver conflict or a settings conflict, and it can get working again!

The THREE most common FIXES for ANY program compatibility problems are as follows: 

 CHANGE THE TABLET PROPERTIES SETTING. Every program calls their tablet properties something different, so you might have to hunt around. I also can't tell you exactly what to change because that too varies from program to program. Most programs have 2 settings to change between and sometimes X/Y axis stuff. You're looking to change between those first 2 settings, not the axis stuff. Make sure to save/OK setting and restart your program (and maybe your computer too). 

 TURN OFF TABLET INPUT AND FLICKS. To find out how please scroll UP to Question 6, Point 1. Tablet Input and Flicks interfere with Adobe programs and others as well. (Suggested by chelax)

 GET THE 32 BIT VERSION OF THE PROGRAM. Adobe Photoshop, MyPaint, and GIMP 2.8 64bit versions often (but not always!) refuse to work with Monoprice Drivers. The easiest solution is to use the 32 bit versions of these programs (in the past Adobe had both 32bit and 64bit programs on their discs and for free programs you'll have to google around for the download links).

 2) Paint Tool SAI ... In 2014 SYSTEMAX finally updated their software to version 1.2! This is good news and hopefully fixes some of the more well known issues this program has been having. Please update to that version! However, seeing as I strongly suspect many of you got the old version illegally, how about just doing yourself a favor and getting a better program, which is free, legally? Namely, KRITA.

Otherwise, please feel free to use the suggestions below:

                L33sy suggests doing this"....if you search your computer for 'misc.ini' and open it, scroll about a quarter of the way down until you see 'tablet mouse stimulation'. There should be an = 0 next to it and you have to change the '0' to a '1'. Save it and you're done. I'm not sure if this fixes the problem for any other drawing programs though."

                Caninerz found a work around: if you can find the beta (2.0) version of this program it will work flawlessly with the Monoprice tablet. To get the English version of this software, you'll need to already own the English non-Beta version of SAI. Assuming you have Windows 7 64bit and installed the Beta SAI to it's default location, you can follow the below and get a (mostly) English version going:

                Go to: Computer> Local Disc (:C or whatever)> Program Files (x86)> PaintTool SAI English Pack
                Open a new Explorer Window and go to: Computer> Local Disc (:C or whatever)> PaintToolSai

                In the PaintToolSai English Pack you'll see a file called "language.conf". COPY and PASTE this file to the Beta PaintToolSai folder. REMOVE but DO NOT DELETE the file "language_ja.conf" from PaintToolSai folder. When you start the Beta SAI you should now have the program mostly in English. At least in enough English to be usable.

                For Monitor Display Tablets: If you're having problems getting SAI to cooperate with you in Windows, please go to your Display settings and put your main monitor on the TOP and your monitor tablet on the BOTTOM. Apparently SAI doesn't like to work with the monitor set side-by-side but WILL work when it's a top-bottom configuration. (Unintentionally found tip by Key Weist.)

 3) Gimp 2.8 ... SkunkShampoo says that you can get 2.8 working with the 32-bit version! Do a Google search to find that version! 
                      
                      I've also been told that GIMP 2.8.10 should have a patch in it that fixes pressure sensitivity issues. Or is it version 2.10.0? Honestly, I'm not sure. But download the latest GIMP version from GIMP.org and see if that fixes it....

                      If the 32 bit version doesn't work, you could try down grading to version 2.6. If neither of THOSE work, then it's likely you have a driver conflict (in which case go to Question 6 for solutions).

 4) dA Muro ... From Wikihow: "When you first start up the Muro, in the bottom left hand corner you'll see the WACOM logo. Underneath this logo, it will ask you to install the plug-in. This allows you to use the pressure sensitivity along with your tablet and gives you the best performance." Even though it's a Wacom plug-in, it works for Monoprice too.

 5) Adobe Illustrator ... If you haven't tried the common fixes mentioned at the beginning of this Answer, please scroll back up and do them. My understanding is most Illustrator problems can be fixed by tweaking the tablet properties. Another thing you can try is installing Wacom drivers along side your Monoprice ones. SUPPOSEDLY this works, but YMMV because this method also causes driver conflicts.

 6) Adobe Photoshop ... If using 32bit Photoshop doesn't work, try this suggestion from DeviantTed "The [UC-Logic drivers] I chose were "New Dual Screen" (even though I only have one monitor) version 5.02, dated 2013.03.25. These were the ones I chose as a last resort before reading somewhere in a Youtube comment that someone said to use the Pencil tool and not the Brush tool to get the sensitivity to work in PS. After switching to the Pencil tool the pressure sensitivity worked."
                                   
                                  Also keep in mind that not all brushes in Photoshop have the pressure sensitivity ability. So before you think your tablet is broken, make sure you've selected a brush that responds to pressure sensitivity. (No I don't know which ones, try some different ones to find out for yourself.)

                                  EeveeFreak has further suggestions: "First, I went and manually selected the driver. I don't know if it had anything to do with getting it to work but I can elaborate if someone needs me to. Anyway, BEFORE you plug in the tablet, make sure photoshop or whatever program you're using is CLOSED. Plug in the tablet and go to the icon tray (bottom right corner of the screen) and select the tablet icon. You might have to hit ok on that window that says "allow changes to the computer," but then it'll come up with the setup menu for the tablet. Click on the pressure tab and run the pressure test (so at least you can verify it's not an issue with the tablet.) Then you can close it and open up photoshop/whatever. The pressure sensitivity should work. You'll have to run the setup every time you plug in the tablet, but it takes like 10 seconds and it's much less frustrating than trying to keep windows from installing the stupid generic driver (which I've never been able to accomplish anyway). As my dad explained it to me: which driver is loaded depends on which program is opened first. By running the built-in tablet setup window first, it ensures the proper driver is loaded for the device." For further questions about this process, please ask EveeFreak by replying to their original comment!

 7) MyPaint ... now has pressure sensitivity due to the noble efforts of one solitary DEV named TumaGonx (seriously, this is the only guy working on the Windows port!) and you can find the links for getting the patched HERE.

Q[9]: What Operating Systems does this tablet work on?

A: It officially supports XP, Vista, Windows 7 and Mac OSX. Many people who use this tablet with the Mac praise the drivers, saying they're often better than what Wacom churns out. (That surprised me, and I can't verify the claim personally but thought it was worth mentioning.) Unofficially, I've heard varying reports about it working on Linux. I think it depends entirely on what "flavor" of Linux you're using.

UC-Logic added Windows 8 support in December of 2012. Technically, Windows 8 SHOULD work with these tablets. However, I imagine the problems I've run into with Windows 7 will carry over to Windows 8 for some people. The down side is I don't own a Windows 8 PC, so trouble shooting for a Win8 will be tricky. (Microsoft changed around names and how you get to certain things within the system.)

Q[10]: What's the main differences between Monoprice tablets and Wacom tablets?

Monoprice are "active tablets" en.wikipedia.org/wiki/Graphics… so they use batteries with pens (that have no eraser). They have more resolution and pen sensitivity than past or current gen Wacom Bamboos, but less than Intuo 3, 4, of 5. There is no "touch" or "tilt" abilities with Monoprice tablets. Monoprice tablets are re-badged UC-Logic tablets (a Chinese company that makes tablets for various companies world wide).

Q[11]: Are Monoprice tablets a good cheap replacement for my old Wacom tablet?

A: Yes. If you own a Graphire, Bamboo Fun, or Intuo 2 this will be a great upgrade. If your Intuos3 broke or you need a USB compatible tablet, Monoprice tablet is a cheap replacement to keep around until you can afford something better. (Intuos3 have better Resolution than Monoprice Tablets.) Interestingly, some people prefer these tablets over more recently Intuos4/5... while it lacks the tilt function, it apparently makes up for it in line fidelity and things..

Q[12]: I'm nervous about a battery powered pen. Won't that be heavy? Will I have to replace the battery often?


A: They aren't heavy. I have an ink pen I use at work that's heavier than a Monoprice pen. However, they are slightly heavier than Wacom pens. You'll have to try it to know for sure if this will bother you or not.

If you're afraid of a monthly battery change, don't be. These pens use very very little electricity. How often you change it will depend entirely on 1) how often you use the pen and 2) what kind of battery you put in the pen. Some batteries work better on small low-electrical use items like this pen than others. Professionals (who draw every day for several hours a day) change out the battery every few months month. Those who draw less frequently--but still a lot--don't change out batteries for 6 months or more.

One thing to keep in mind is that your pen will start acting weird (and by proxy your tablet will too) when the batteries in your pen start to die. So if, around 6 months into owning the tablet, it starts acting odd the first thing you should do is change the pen batteries! :)

Q[13]: What about quality? Are Monoprice tablets as well built as Wacom tablets? Will they last?

A: If you get a good unit, it works perfectly and it does last. However, I think the chances of getting a lemon are a little bit higher than with Wacom (though I've got no proof for that). Basically, quality consistency is a problem with these tablets.... just from batch to batch you'll find it varies greatly. (So you'll have a bunch of people buy from one batch and have almost no problems and then the next batch people could make lemonade with all the lemons they're getting.) This is why WHERE YOU BUY MATTERS! Monoprice.com or Amazon.com has a great return/exchange policy and I recommend getting from there. Once again, if you get a good unit, you shouldn't have any problems and it ought to last as long as a Wacom tablet would. 

I was a little concerned about the drivers for these tablets initially. A lot of "no brand" tablets struggle with--not just the quality of the drivers--but also keeping the drivers up-to-date. However, UC-LOGIC (true manufacturer of Monoprice Tablets) has done a surprisingly good job keeping their drivers up-to-date. This isn't to say they're perfect (because what drivers are?) but that the fact that UC-LOGIC continues to update them, several years after the tablets release, bodes well for the future.

Q[14]: Where can I buy Monoprice replacement nibs?

For less than a buck you can get 10 new nibs! Super thrifty AND nifty! :)

Q[15]: My tablet was working just fine but suddenly stopped working! It's still getting power and light turns on when pen touches tablet....

A solution suggested by LastObjective is:
"You can regain functionality of your tablet by using System Restore. You can access System Restore by going to Start > Search "System Restore", which will open up a new window. On the Restore Point page, check "Show more restore points" and chose a date from before you first installed the tablet. The computer will remove all drivers installed between then and the present, including Monoprice's driver and any drivers that might be conflicting with it.
Reinstall the driver after the System Restore has taken place (if you have Norton, make sure that it is disabled during the System Restore process), and restart the computer. My tablet worked fine after that.
Here is the process to do a system restore for Windows 7."


Q[16]: Should the light always be on when the tablet is plugged in?

A: No. The little light (near the top of the board) only turns on when you use your pen. Some models don't even have a light so it's not an issue. I've heard of models that do have lights, not working correctly. So, basically, the light doesn't matter really. It's more about how the tablet functions with your programs. :)

Q[17]: I use a monitor tablet (such as Yiynova MSP19U, Monoprice 19-inch Interactive Pen Display, or Huion GT-190) and I can not extend display, only mirror it. How do I extend display?

A: Musouhinotori gives this suggestion: 

1.) Basically, with your computer you set it to "Extend" and make sure the resolution is the highest. (I would recommend this so the computer/laptop screen matches the tablet.) Then there's the little icon for the pen itself. (The blue square with the pen on it.)
 
2.) Click that and go to "Monitor Setting". It says "Monitor Mapping" below "Monitor Settings". This lets the pen appear on which monitor you want the mouse arrow to appear on. 

3.) Set it to "Monitor 2" and "Apply" and Ok! There you go!

Q[18]: Every time I use my tablet, the cursor is stuck in the upper right/left corner!

This is happening either because the driver didn't load correctly when Windows started up or because there is a driver conflict due to a recent Windows update or hardware driver update. For the first, the easiest thing to do is simply to restart your computer. You might have to try more than once before the drivers "stick". If restarting doesn't fix the problem try using a Restore Point from PRIOR to when the problem started (this usually fixes conflicts between drivers and Windows Updates). If both those option don't work, please refer to Question 6 farther up for further suggestions. Follow all the suggestions mentioned there. Beyond this, I honestly don't know what could be causing the problem.

Q[19]: My monitor tablet (Monoprice 19-inch Interactive Pen Display, or Huion GT-190) isn't registering pressure sensitivity! I've followed your advice on drivers and nothing is working, help!

Kaida-Hirschel gives this advice:  "....you can post in your guide to anyone installing a monitor to try these steps:
1) don't plug in any part of the monitor
2) install drivers
3) while still using your old monitor, plug in the USB part of the tablet monitor and turn on the power to it (don't use the screen yet, the point is to use the tablet monitor as just a tablet)
4) double check all drivers are working the way you want them to, if they aren't: unplug, uninstall, restart, reinstall or install different drivers, restart, plug in USB, etc until they do
5) unplug old monitor
6) plug in tablet monitor's DVI or VGA
7) profit"

MISCELLANEOUS ANSWERS:

Please make sure to follow ALL the answers before asking for help! Even if the Question doesn't seem related to your specific problem, it's a good idea to rule out everything you can before putting anything in the comments. I've noticed a lot of problems people have are related to Windows Tablet PC Input and/or automatically installed Generic Drivers (Q6).

It's rare but sometimes a pen or the tablet is bad. Contact the Reseller and request an exchange if none of the above work and I can't help you solve the problem. It's very important to get as much troubleshooting for drivers out of the way early on so you don't miss your Warranty Window.

Don't forget to check out these other reviews! :)

Written Reviews: 
Sarah's Review (For Mac too!)
DTPublish Review (for the 8 x 6)
Finni Chang's Review (Not Entirely Positive)

On Youtube:

A place to ask questions about Monoprice Graphic Tablets, and if there's a problem, perhaps find a solution!
Add a Comment:
 
:iconwolfpelt9947:
wolfpelt9947 Featured By Owner 1 day ago  New Deviant Student Digital Artist
My last drawing tablet stopped working after about three months, so I got it replaced and the new one worked just fine. Now, it's doing the same thing the last one did--whenever I plugged it in when it WAS working, it flashed a small green light. But now it won't do that anymore, and I can't find Flicks or the tablet icon in the bottom right-hand corner. Can someone help me fix this so it doesn't keep doing this...?  
Reply
:icondraw2much:
draw2much Featured By Owner 1 day ago  Hobbyist Digital Artist
1) Do you have the kind of tablet that allows you to switch out USB cords? Some let you do that. If you do, try to switch out your USB cord with a different one. Sometimes the cords go bad and cause problems.

2) You might also be having driver interference. This could something as basic as your Firewall/Antivirus stopping the tablet driver from loading at boot.  Go into your Firewall/Antivirus and set up an exception for your tablet drivers. (Every Firewall/Antivirus is different, so I CAN'T help you in creating exceptions!) Restart your computer. If this doesn't work, uninstall the current drivers. Restart computer. Temporarily turn off your Firewall/Antivirus (you might want to turn off your internet too, to play it safe.) Install your drivers again. Restart. Turn on Firewall/Antivirus, create exception for drivers.

3) If the above does not work, try doing things suggested in Question 6.
Reply
:iconkat-skittychu:
Kat-Skittychu Featured By Owner 5 days ago  Hobbyist Digital Artist
I want to turn off my pen pressure, its driving me up the walls I can't stand it.
Reply
:iconthenoodlegod2012:
TheNoodleGod2012 Featured By Owner Jul 20, 2015  Hobbyist General Artist
Every now and then, the drivers will poop out and the cursor will only work on one monitor (i have two), turn into that tablet PC dot and make the weird ripple effect when clicking on stuff. The side buttons also stop working.
It reverts when I reinstall drivers and stuff, but is there a way to prevent or fix this, that you know of?
Reply
:icondraw2much:
draw2much Featured By Owner Jul 20, 2015  Hobbyist Digital Artist
That sounds like Windows tablet settings might be interfering? Have you turned off Flicks and the like?
Reply
:iconcheybot:
cheybot Featured By Owner Jul 11, 2015  Student General Artist
So this does work with SAI correct? I just want to make sure because I'm going to be getting one for my birthday and I only use SAI
Reply
:icondraw2much:
draw2much Featured By Owner Jul 12, 2015  Hobbyist Digital Artist
HUION and UGEE Tablets usually work with SAI, MONOPRICE is hit and miss.... You can find both Huion and Ugee on Amazon.com if you like.  I usually advice people away from SAI because it's so old and the developer seems disinterested in properly updating it. I recommend getting KRITA (which is free open-source and better than SAI anyway) or Manga Studio 5 (when it goes on sale for $19). Both KRITA and Manga Studio work well with just about every tablet in existence right now AND they're properly updated.
Reply
:iconcheybot:
cheybot Featured By Owner Jul 13, 2015  Student General Artist
Thank you so much for this information! 
I've only been using SAI with my mouse since I don't have a tablet yet, but I also have MS5 that I've been trying to get used to. Llama Emoji-03 (Sparkles) [V1] Bunny Emoji-87 (Thanks) [V5]
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:iconwinter-blanket:
winter-blanket Featured By Owner Jul 12, 2015  Hobbyist Digital Artist
Yeah it does
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:iconalvena12:
Alvena12 Featured By Owner Jul 11, 2015  New Deviant
Sharing such amazing information is really a good idea. I want to appreciate you on this. vine vera reviews
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:iconocery:
ocery Featured By Owner Jul 9, 2015  Hobbyist General Artist
i've tried downloading the huion drivers and the 10594 specific drivers idk none of them work they all say that the device is disconnected even though the pen still lights up when it touches the tablet. I don't know what's wrong. I've gotten drivers to work with this tablet before but they stopped and that's why I tried new ones. Like, I've tried a lot of different drivers including the CD ones. I'm pretty sure I've done everything right? I uninstall all drivers before reinstalling new ones and I make sure to unplug my tablet each time. 

I'm not sure if this matters but even after uninstalling all my tablet drivers I still have lots of tablet files on my computer when I search "tablet"
That might be normal though, might be files from tablet programs not necessarily tablet drivers
I've tried deleting all wintab32.dll files before installing
Idk what to dooooo I feel like I need to just wipe my computer to get it to work but that's the last thing I wanna do lmao
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:icondraw2much:
draw2much Featured By Owner Jul 9, 2015  Hobbyist Digital Artist
I'm assuming you have a Monoprice model 10594 and you use Windows 7? Based off of Monoprice CSM's own words, these drivers are apparently the newest for the 10594 model. It's possible Huion's own drivers diverged enough that they are no longer compatible with the 10594 (but I can't say for sure since I don't actually have the unit to test it myself), and that might be where some of the issue is coming from.

You aren't actually suppose to have a bunch of tablet folders and such on your system. I recently reinstalled Windows 7 (clean install), so my OS is squeaky clean driver wise. The natural state of Windows 7 is not to have anything tablet driver related. So if you're seeing a bunch of tablet folders and the like on there, then it probably DOES mean they haven't been properly uninstalled. They could be causing a conflict (especially if you've got older buggier drivers on your system). Of course, I'm not a computer expert, I wouldn't really be able to tell you how to get rid of all the left over stuff (to the extent that you'd have a "clean system").

I wish I could help you more on this. Drivers are difficult to deal with!
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:iconmoirasars:
Moirasars Featured By Owner Jul 4, 2015  Hobbyist General Artist
What could be the problem, when I try to draw in Photoshop and suddenly my pen stops drawing normally and does only dark spots or straight lines? It happens when I lift my pen just for few seconds and suddenly it doesn't work properly, sometimes it seems to open the small brush window, almost as I was pressing the "right mouse click"-button.
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:icondraw2much:
draw2much Featured By Owner Edited Jul 5, 2015  Hobbyist Digital Artist
Does your pen use batteries? If so, get a new battery in your pen. If that doesn't work, go up to Question 6 and do Point 1. Restart. See if this fixes the problem. If that doesn't work, try updating your drivers. I'm not sure what brand of tablet you're using so... if it's Huion they update regularly. Monoprice, not so much, but some Monoprice tablets actually use UC-LOGIC/Huion drivers (which do get updated). It just sorta depends on what you've got.

Oh yeah, some newer tablets have a setting in the drivers you need to turn off. It's got something to do with compatibility... I'm not sure, I don't have that drivers set so I can't tell you where it is. It's a little box that you can find in the driver settings and unclick it. I know that's vague but that's as extensive as my knowledge is for it. ^^;;;

Three things could be going on: Dying pen battery, conflicting drivers, or a bad unit/pen. You need to eliminate as many possibilities as you can to figure out what's what. (Monoprice sells a pen you can use for their tablets, as does Huion.)
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:iconmoirasars:
Moirasars Featured By Owner Jul 8, 2015  Hobbyist General Artist
It does use batteries, but after the change it still did it. But I will try these methods and hints you gave me :3
Thank you, lets hope it'll start working properly~
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:iconmymykitty:
MymyKitty Featured By Owner Edited Jun 16, 2015  Hobbyist General Artist
My paint tool sai isnt working with my monoprice graphic drawing tablet :( the pen and tablet are working overall, no problems, but once i switch over to sai, the pen cant move anywhere. i have windows vista 7 
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:icondraw2much:
draw2much Featured By Owner Jun 16, 2015  Hobbyist Digital Artist
This is a well known problem with SAI. They have not done a proper update in quite some time. The program itself is very old. My FAQ has suggestions that might work (please do the search yourself). You might also try an art program called KRITA that's properly updated, has many (if not all) the same features as SAI, and is also completely free.
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:iconmymykitty:
MymyKitty Featured By Owner Jun 17, 2015  Hobbyist General Artist
Thank you so much!! :( nothing seems to be working with Sai, so ill check out Krita! Thanks again! :D
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:iconpastel--puke:
Pastel--Puke Featured By Owner Jun 15, 2015  Hobbyist Digital Artist
I have a question every time I take the pen away from the tablet it right clicks and I just got a new pen so it isn't that :< (it also did it with my old pen)
0)
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:icondraw2much:
draw2much Featured By Owner Jun 16, 2015  Hobbyist Digital Artist
Possibly a driver problem then? I've never heard of that problem before so I'm not sure.
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:iconpastel--puke:
Pastel--Puke Featured By Owner Jun 16, 2015  Hobbyist Digital Artist
Hmm weird ;3; 
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:iconecchi-senshi:
Ecchi-Senshi Featured By Owner Jun 7, 2015
Downloading an older version worked wonders, thanks. Also. SAI won't recognize the tablet at all if it's installed on my solid state, but it's totally okay with being on one of my other hard drives. Weird.
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:icondraw2much:
draw2much Featured By Owner Jun 7, 2015  Hobbyist Digital Artist
This is why I tell people not to bother with SAI. It's not being properly updated and so all sorts of weird problems pop up. Now I don't mean to sound pushy, but I'd really recommend other programs that do the same thing: Manga Studio (Clip Studio) or the free KRITA.

Anyway, glad my FAQ helped you. :)
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:iconecchi-senshi:
Ecchi-Senshi Featured By Owner Jun 7, 2015
Yeah, it's just that I bought SAI way back and it's been really good to me as a drawing program. I just have to have a grand battle with it every time I get a new Monoprice tablet, haha. I may have to look into KRITA. I haven't heard of it. My favorite thing about SAI is the image stabilization. Anything that also has that is gold as far as I'm concerned.
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:icondraw2much:
draw2much Featured By Owner Jun 8, 2015  Hobbyist Digital Artist
KRITA's one of those programs that's "Up and Coming". It's got a lot of the same features as SAI and my understanding is it's got one of the best customizable brush engines out there. I supported their last kickstarter to help them add and improve on features. I usually recommend it for people who don't want to spend money on a new program. xD
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:iconmelodyblock:
MelodyBlock Featured By Owner Edited Jun 6, 2015  New Deviant Hobbyist General Artist
I have a Lapazz Tablet not your usual amazing brand. But I have had this Tablet for about a year now and recently this problem has come along. I would plug my tablet in and start drawing having fun using it as usual. But I would UN plug it and plug it in say, the next day. And it doesn't work I try moving the pen around on the tablet but nothing is happening my mouse doesn't move.

If anyone could help me please do! >~< Its an on and off problem so the Tablet could decide to work an hour from now or it could decide to be a jerk.
T^T 
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:icondraw2much:
draw2much Featured By Owner Jun 7, 2015  Hobbyist Digital Artist
Sounds like a driver problem. Does the company still update their drivers (someplace online maybe?). My guess is the driver isn't "activating" like it should, either because of a bug within the driver or due to Windows (I assume that's what you're using) interfering with the driver. Usually it's Windows. For that, try things suggested in Question 6. It would also be advisable to get the newest driver for your tablet, but I have no idea where you'd go for that for Lapazz....

PS: Please keep in mind my FAQ is primarily for UC-LOGIC digitizers so certain things (such as driver downloads) will not apply to your situation. However, how drivers interact with your system should still apply.
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:iconburlesque:
burlesque Featured By Owner Jun 5, 2015
THIS SAVED MY LIFE THANK YOU
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:iconkawaiigasm:
KawaiiGasm Featured By Owner May 15, 2015  Hobbyist General Artist
Does anyone know of a way to set an Area Of Effect for a monoprice tablet?
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:iconlynx08:
Lynx08 Featured By Owner May 10, 2015  Professional Digital Artist
I've tried everything that this guide mentions, as best I could, but it still just ends up with the cursor stuck in the top left corner of the screen, when I put the pen point onto the tablet surface.  I don't know what to do.
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:iconlynx08:
Lynx08 Featured By Owner May 10, 2015  Professional Digital Artist
if anyone can help:  I have disabled the automatic driver software installation, through the Devices and Printers > Device Installation Settings window, but Windows still automatically installs its own drivers for the Monoprice tablet every time.  I tried pressing F8 when starting windows, but I just saw this option that mentioned drivers, but it didn't sound like it had to do with driver verification.
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:iconstarshinebeast:
StarshineBeast Featured By Owner Mar 28, 2015  Professional Digital Artist
I've had my tablet for a while, a couple of years actually, and suddenly my pen pressure was gone. After trying over and over to re-install drivers and all that stuff, I unplugged my tablet, did a system restore to a couple of days ago, changed it so that Windows wouldn't install generic drivers (covered in Question 6), and plugged my tablet back in. Viola! Now I have pressure settings again.
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:iconwickedz:
wickedz Featured By Owner Mar 20, 2015
I've read everything listed above. I am not sure if anyone can help me on my current issue. As I was streaming, my pen decided to stop working. I thought it was just my pen running out of battery. The pen I have is USB charged, not a battery that I know of that I can take in and out. But even after a while, it wouldn't work. I resorted to uninstalling everything, and that's where more problems came up.

As I was re installing, it says everything should be unplugged, including my main monitor. Like the instruction says, I should only plug in the Monoprice monitor then the USB once it's fully booted so it installs the latest drivers. I did that. The program works, it says my device is connected... but my pen doesn't work on the screen. Rather it doesn't "interact". Even so, maybe it's just a dead pen.

So I shut it down, plugged my main monitor in, and booted again. When I open the monoprice program, it wouldn't recognize the two screens. It only recognizes my main one now. I am confused. I have reinstalled this twice before without an issue. I don't understand what it is now. My pen still doesn't work but it charges (there's a red light when charged) I did order a new pen.

Maybe I am doing something wrong?
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:icondraw2much:
draw2much Featured By Owner Mar 20, 2015  Hobbyist Digital Artist
It sounds like when you reinstalled the drivers it reset all the settings for the drivers too. Honestly, I'm not too sure. The drivers are tricky. (If you can, make sure you have the latest version of your tablet's drivers.)

It could be your pen just bellied up. I link to several nice replacement pens in Question 3.
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:iconwickedz:
wickedz Featured By Owner Apr 9, 2015
I removed every driver possible, cleaned it all off, even wintab32.dll because it wouldn't allow me to install otherwise. I got a new pen, did not work.

Maybe there is a problem with the process in which I am doing it. I've done it twice before fine but now it's a problem. I also use a dual screen. I have the interactive display all unplugged and turned off. Because my CD is defective, I downloaded the "CD" off the website. Installed that on my main monitor. Then I shut everything off, unplugged my main monitor and plugged in the DC and DVI of the interactive and booted up. When it was done, I plugged both end of the USB. It automatically downloads the drivers  perfectly fine. When that is done, I figured the pen would start working ---it doesn't. Okay, I figured I need to install the latest driver since the CD gave me a Tablet 8.01. It wouldn't let me install the latest driver since there is already a wintab32.dll and it wouldn't replace it.

I am so confused as to what am I doing wrong since I have followed step by step. The old pen still charges fine. The new pen (battery type) doesn't work either.

As referred in #6, do I NOT let Windows auto install those drivers? and just go ahead and install the latest downloaded drivers? 
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:iconjou-kichi:
Jou-kichi Featured By Owner Jan 16, 2015  Student General Artist
My monoprice pen display was acted buggy with the latest monoprice drivers. I uninstalled these then tried out the drivers from the Huion 19 pen display and that's worked better for me so far. : )
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:icondarkzero779:
darkzero779 Featured By Owner Jan 12, 2015  Hobbyist Artist
Ok...I got a 2 yrs monoprice tablet (10 by 6 i think it is.)
and besides needing  a new pc,and need people to pleas donate to me so i can get one(though cant decide where,or what on e to get that'll fit my things ok.)

I have problems with the current Driver at UC Logic
and before the update of it thats currently available
the last one made my
.Mouse stop working or
.Make my tablet driver Disappear off my tray making my tablet not working


the current Driver,as the same issue
I always stuck with vr 5.02 of their drivers(till they got rid of em and updated their site.) because of this im having

I RLY want to keep the new driver,but if it cant keep my driver without making it disappear,then why update??


Also I have issues with certian app I wanted to draw sketches for game sprites and simple animation practice before resizing and studying finishing methods

Its Plastic Animation Paper

It draws in it sure...but..the tablet and crusor srsly are off calibration
in other words not accuratly following right...making drawing and all in PAP kinda hard to draw with and adjust to even using it

and its ashame too,cuz I thought of it being my only animation app that wont crash on me(flash ,digicel flipbook,and cough,cough,Pencil2d .)

but I guess till then,i have to deal with lack of animating....if only i could adjust to drawing animations in sai through :\


anyway These are my issues atm...so PLZ reply ,appreciated...Also sorry for mispells,and if you dont know any of the animation software like PAP or mentioned apps i had problems trying to animate with,then sorry ,no need to tell me.
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:iconnitefang1:
NiteFang1 Featured By Owner Jan 6, 2015  Hobbyist Digital Artist
I can't find that "coordinates" thing to fix the pen jitter when hovering it above the tablet :(
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:iconhogashtheorc:
HogashTheOrc Featured By Owner Dec 13, 2014
my pen creates DOTS in my sheet!
like someone CLICKs my left button of my mouse.
In photoshop is more frequent than Mangastudio or SAI.
Perfect pressure sensitivity but when i move my pen around the monitor without touching it or clicking it make dots with ALL pressure.
Sorry for my bad english but hope it's understandable xD
don't know if it depends by pc hardware or the monoprice. I have a really grait computer with win7 64 bit
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:iconcshellmedia:
cshellmedia Featured By Owner Feb 9, 2015  Hobbyist Digital Artist
Did  you ever find a fix to your issue? I am having the same issue with my monoprice tablet.
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:iconhogashtheorc:
HogashTheOrc Featured By Owner Apr 8, 2015
nope, i think it depends about the double monitor with is incopatible. The only monitore you should plugged-in is the monoprice tablet, btw with a economy pc it is possible, i got a 1800€ pc for gaming and graphic and a nice monitor too, so i pull out from the chest my old bamboo waiting for a little lan-like pc for using the monoprice one

:)
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:iconsettondesigns:
SettonDesigns Featured By Owner Mar 5, 2015  Student Interface Designer
same
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:iconcshellmedia:
cshellmedia Featured By Owner Mar 6, 2015  Hobbyist Digital Artist
FYI i have not found a fix for it, I even bought a new pen hoping that it is a pen issue. Not the case. They say to return it, but I am not going to wait to return it to get a new one and have the same issue. That would mine I couldn't work for a few weeks. I have learned to deal with it, i created a shortcut to "StepBack" in the history palette so whenever it happens I can just hit F12 and continue to paint.  
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:iconsettondesigns:
SettonDesigns Featured By Owner Mar 6, 2015  Student Interface Designer
I found something that KINDA worked for me:
forums.macrumors.com/showthrea…
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:iconjeremyb796:
JeremyB796 Featured By Owner Edited Dec 11, 2014
I noticed that you quit.
I'm glad you did, most people break the thing themselves and it is much to difficult to explain what to fix when they are the ones messing it up....
I still left my outdated video on youtube and people are still trying to use it...even with the warning....ugh....

I'll just leave a message (can't update my journal, college is making me way to busy to fix that train-wreck) about the Wacom compatibility.

I have successfully dual installed Wacom and Huion on the same machine.
The trick is to install Wacom first, THEN Huion.

Install wacom drivers
Backup Wacom WinTab dll from system32
install your tablet drivers (it will overwrite the wacom wintab with it's own version)
replace uc-logic wintab with the wacom version

I've tested this under windows 7 and can confirm that it also fixes Photoshop compatibility.

hope this helps with some recent issues.
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:icondraw2much:
draw2much Featured By Owner Dec 20, 2014  Hobbyist Digital Artist
I'm working now and I just don't have the time to keep up with the questions. People don't read my journal, but instead go straight for the comments and ask me questions! Even though I clearly stated I won't be answering any more questions, people still keep asking! I hate how lazy people are... I wrote this whole journal, with lots of people contributing to it, and people are just too damn lazy to bother reading it. UGH. SUPER UGH! So no regrets from me! I keep it up for the people who've got two brain cells together and bother to read. =_=;;

That's really interesting! I wonder how the UC-LOGIC driver can work when the WinTab has been replaced? Wish I knew more about driver programming to answer that. xD
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:iconjou-kichi:
Jou-kichi Featured By Owner Edited Jan 16, 2015  Student General Artist
That sucks, this article is amazing! Thanks for keeping it available for us literates.
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:iconblueberrybabymagic:
BlueberryBabyMagic Featured By Owner Edited Dec 11, 2014  Hobbyist Artisan Crafter
only annoying problem I have is my tablet works fine with the pen when using a paint program and its the active window, but when inactive and outside of art programs the pen does not move the mouse, there is no response on mouse when using the pen when I wanna click outside of the programs and I have to use my mouse ot bring it back to the art programs to use the pen again.
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